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Messages - libertee

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Libertee's Miscellaneous Musings II / Re: M.E. ....What it means
« on: September 15, 2010, 10:21:51 PM »
a few more reports that had slipped under my radar, worth reading Roger if you havent already seen them.  I also got referred/recommended to a new book

although this one is my bible...i have got an edition from 2000...perhaps i need a new one!

Libertee's Miscellaneous Musings II / Re: Things that make you happy
« on: September 08, 2010, 10:39:05 AM »
yes, thats nice!

Libertee's Miscellaneous Musings II / Re: M.E. ....What it means
« on: September 07, 2010, 06:20:08 PM »

quite a small study though TBH...

that link took me to a total of 3 videos, thanks Matt. 

Eric, I shall try and get to listen to the longer I-Player ones later when the kids are settled, thanks also.

An interesting point about the white bloodcells being damaged as every blood test that i have done routinely every few months since 1997 has shown that my white cells are damaged, also i have anti-bodies to Epstein-Barr at permanently quite high levels.

Libertee's Miscellaneous Musings II / Re: things that really p** you off
« on: September 07, 2010, 02:57:50 PM »
thanks Chris!....loL!!

on a completely separate rant altogether.......i really really really hate people who drive around a car park at 2mph looking for that 'perfect space' and i always get stuck behind them.  You cant go past as they are taking up 2 lanes trying to decide which space to either go forward into or reverse into and 99% of the spaces are the same blooming size!

Libertee's Miscellaneous Musings II / Re: things that really p** you off
« on: September 07, 2010, 12:13:36 PM »
I think I'm a pretty good parent. But I credit my children for it, not me.

but who taught the children how they should behave in the first place?  By all means credit them with being able to choose how to behave and respond in situations but they werent born with good social skills...they were taught, so shouldnt you get some of the credit for that?

Libertee's Miscellaneous Musings II / Re: things that really p** you off
« on: September 07, 2010, 07:44:24 AM »
I could understand if we regularly beat them into submission, sent them to bed without dinner, deprived them of basics like food, warmth, attention, sleep etc and were generally abusive neglectful paents.  But we dont and we arent.  Our kids are emotionally well-balanced, healthy, high achievers at school, secure in themselves and who they are, well looked after.  Okay they dont get all of the latest gadgets but stuff like mortgages or food usually comes first.  Things they need rather than things they want take priority.

 There are so many abused neglected children here in the UK with no stability at all, who suffer violence daily.  Compared to these children ours are priviledged

Okay rant part 2 over!

Libertee's Miscellaneous Musings II / Re: Things that make you happy
« on: September 06, 2010, 09:04:03 PM »
something made me happy tonight.....Luke falling asleep at 6.30pm so i can get an early night too!

dont they look lovely and cute and snuggly when they have just had their baths...and that baby smell just cant be beaten!

Libertee's Miscellaneous Musings II / Re: things that really p** you off
« on: September 06, 2010, 08:57:22 PM »

change of direction................something that really mega pi**es me off is not being credited for something/ taken for granted.

Well-behaved/well-mannered children are the result of amongst other things
1) years of structure and nurturing
2) years of boundaries/discipline/routines
3) considerate parents who put their childrens needs ahead of their own in an effort to produce valuable socialised members of society who feel comfortable in new situations, who know how to behave and be respectful, realise the value of education for their future and make their parents proud.
4) Dont give in to their every demand for every new material possession but instead let them earn things so they know the value of money and hard work
5) Be responsible for showing the child direction/available paths and helping them decide which way to them controlled choices not just letting them do whatever they want.
6) Sometimes being the 'bad guy'...not everything in life will always go their way ( tears, manipulation and tantrums arent good!)

What really annoys me is being told for years that i am too strict, too disciplined, too 'traditional' in my values...that they shouldnt be aware of the consequences of their behaviour, that they should be allowed to do whatever they want whenever they want to do it and let them find their own way in life ...going to bed when they want, eating what they want etc.......and then in the next breath them telling the child how wonderful they are to be around because of their good manners and how everyone they meet tells them what a delight the child is.   How the hell do they think the child got like that? ... blooming hard work and sacrifice on our part is how they got like that but all we get is moaned at and undermined at every turn because they dont agree with how we raise them.

You cant make an omelette without breaking eggs and you cant raise responsible children without setting routines and boundaries.  A bit of acknowledgement might be nice as the kids didnt get that way on their own.  By all means tell the kid how wonderful they are but remember who made them that way in the first place.


Information / Re: RETAILERS
« on: August 17, 2010, 10:54:16 PM »

i'd be surprised if there is more than a couple of percent of your revenue which does not come on line?

about 30% of sales by volume are through retailers right now

That's higher than i would have thought....
good to know that you know the figures though -s o many small outfits dont

I have no problem in knowing the stats, i just dont like what they look like!!

Information / Re: RETAILERS
« on: August 17, 2010, 09:29:58 PM »
i'm actually surprised you use ANY retailers in that market.

I can understand the need to have say a US distributor, but i'm amazed you have any in europe let alone the UK.

they are retailers rather than distributors......i can understand distributors wanting a higher cut as they have to then sell on to retailers who want to make a bit of profit as well...but retailers asking for 60% discount is pretty unbelievable

I think you have a business model well grounded in outstanding customer service, openness and approachability and half decent sculpts ;) Its you who make that service - not some third party distributor. And in this day and age don't most of us get our miniature fix and news and such like from the web? So in the UK and to a lesser extent europe i'd be surprised if there is more than a couple of percent of your revenue which does not come on line?

about 30% of sales by volume are through retailers right now

You guys know the business better than I do, so i'm not challenging your assumptions, just expressing my surprise.

Sometimes i think we dont know what we are doing...correction...'I' dont think i know what i am doing in this business.  Just when i think we have it sussed something else kicks us in the teeth and i have to try a different viewpoint,  I think i am just a good 'blagger'!!
i think it is about getting the mix right.  Some retailers, some freelance and lots of webwork.   It is easier and quicker for us to pack a bagged retailer order of say 300 rather than 10 web orders of 30 and earlier this year when i was unable on my own to keep up with web demand we had to shut the shop for a month and rely on retailer business to keep us going.

Information / RETAILERS
« on: August 17, 2010, 09:55:36 AM »
This is a topic broached a few times over the years but never actually answered fully in one place. 

 I very often get emails from customers asking about why we dont use many retailers.  I also get emails from retailers asking to stock us, but we quite often decline.

I thought i would list some of the thinking around this topic here and also invite you guys to give your opinions/perceptions. As usual i will answer as honestly as i can.


1:  You obviously shift more stock long term.
2:  Each time a retailer cross-links and sells a HF product to someone who hast come across us before it generates a potential future sale if that customer is happy.
3:  We benefit indirectly from their advertising.


1:  The dreaded bottom line.  The deal we offer retailers is 40% off RRP.  We think this is pretty generous as, for example, they get to buy a 3.00 figure in for 1.80 and sell it for 3.00 making 1.20 profit on it.
2:  We reimburse retailers their shipping costs in free figures so if shipping their order comes to 12.00 we give them a minimum of 12 RRP worth of stock free.

However we get retailers ( alot of them) telling us that they want 50% , 60% or even 70% off RRP before they will stock us. We then have to deal sometimes with some quite agressive retailers who arent happy that we have said"no" to this.  Yes we know they have running costs too, but they dont have the manufacturing costs that we do ... remember they get supplied with a finished product all packed nicely and ready to sell.

This is how we explain it to them.

"If we sell you a 3.00 figure for 1.80 you make a potential 1.20 profit on that figure.  Technically we get 1.80.  But is that profit?....course not!!"

For that 1.80 per figure that we get we have to pay

1: moulding/casting costs, metalprices have risen again as have rubber prices so the price we pay per figure is going up again.  If you assume that 1 casting bought in costs 80p that just leaves 1 'profit'. 

however this 1 'profit ' has to pay the following.....
2: sculpting costs (even Kev has to get paid occassionally you know, love doesnt pay the mortgage!). 
3: staff wages at all stages from mould allocation through to shipping to caster, sorting the figures, quality control, packing the production castings, labelling the production castings,
4: Stock storage
5: postage costs to and from the caster for green, masters & production castings.
6: finance charges for processing the transaction

Cumulatively also the little profit we then make goes toward the running costs of the unit...rental, power, utilities, equipment, paper, bags,...basically everything needed in a day to day form.

If we drop our bottom line we cant afford to run, we will be to all intents and purposes just giving our stock away....doing all of the work so someone else can profit.

Is that fair?....i dont think so and i have 4 kids that don't think so either!

I can hear some of you saying "arent the potential gains from one of the larger retailers stocking your products at a lower rate going to help long-term?"

You would think so, wouldnt you.  However, on the order form we invite customers to let us know how they have heard of us.  The majority of comments arent retailer based but through word of mouth and forums.

We do supply 2 larger retailers (no names mentioned .. one UK and one US) at a lower rate of 50% discount.  I have worked out (time and motion study) that if one of them places an order for 1000 RRP worth of stock (they pay 500), once all of the charges. labour etc are covered in processing that order we actually physically make on average approximately 18p per figure (small figures with lower retail price like Katie, Sarah, Little bits we make a loss and larger pieces like the multi-part adventurers we make a bit more balances itself out.  However if their 1000 RRP worth of stock is mainly low value items we make a loss for that complete order).   So on average thats 6% of the RRP in 'profit' which then goes towards running costs above.  So we are giving the stock away. They get 50% per figure to play with for their running costs and we get 6%.   This is called a 'loss leader' and apparrently lots of major retailers do this.  Long term we hope that the gains of supplying them ...some of their customers coming over to us direct, benefit from their advertising etc will even this out a bit more in our favour.

So next time someone wants to badger us about selling at a lower than current discount, please point them to this topic first!  We do have a right to make a profit, we arent just here to supply the industry with funky toys for the hell of it!

Information / Re: Ask Sally
« on: July 05, 2010, 09:06:10 AM »
thi section is called ask sally right?

so, sally - what is your pc password?

Ha ha ha ha ha ...very funny!

Information / Re: Ask Sally
« on: July 04, 2010, 04:06:32 PM »
Why do England persist in trying to play Steven Gerrard and Frank Lampard together, despite Lampard being about as much use as a paper hat in a hurricane?

is it rugby season then?

Information / Re: Ask Sally
« on: June 22, 2010, 06:26:17 PM »
Here's a question...

How can life both suck and blow at the same time?

absolutely no idea at all but i am sure there are a few 'friendly ladies' on some other websites will tell you for a not so small fee.............

Information / Re: Ask Sally
« on: June 21, 2010, 09:10:09 PM »
actually there are a lot of females in this industry doing the background work, keeping the 'home fires' burning so the guys can do the 'important' stuff like making the toys.  I suppose i am just quite high profile.

The president of Privateer Press is also female. Seeing as they're pretty much the undisputed number 2 in the industry I'd say she was high profile.

i meant high profile as in i am seen out and about at shows and on the forums a lot ... i think Sherry Yeary is a bit more 'high profile' than  i am!

Information / Re: Ask Sally
« on: June 21, 2010, 02:27:50 PM »
Do you get lots of weirdos buying the naked chicks? whats the weirdest been?

ahh client confidentiality and the 'dominatrix oath' means i cant discuss who buys what  (although you naughty boys know who you are and i shall deal with you later...)

i suppose the weirdest thing that i can tell you is when they buy every single naked/semi-naked chick and get them sent to a work address so their wives/girlf friends wont find out.  i asked someone once why they couldnt take them home and he said his wife would get insecure in their relationship............of a 3cm tall piece of metal??

the really, really, really real pervs buy and fixate on Grymn ... now it is their wives that need to worry

Information / Re: Ask Sally
« on: June 21, 2010, 01:27:48 PM »
Should I get my first proper haircut in 5 years, or just hack at it in the mirror like I usually do?

get it cut properly, you will feel much better

Will it rain tomorrow?

hope not, i have loads of washing to do

How many other females do you run into in your line of work?

"behind every great man is a determined strong female kicking him up the ar*e to work harder!!

actually there are a lot of females in this industry doing the background work, keeping the 'home fires' burning so the guys can do the 'important' stuff like making the toys.  I suppose i am just quite high profile.

Libertee's Miscellaneous Musings II / Re: Things that make you happy
« on: June 05, 2010, 11:43:59 PM »
what makes me happy right now is the fact that after 8 years in storage in various places i now have some designated space of my own in a workshop to 'potter' to my hearts content and get a chance to get my tools out instead of just watching Kev working

and the added bonus is......if Kev is at the office 9-5, i get the run of the house!!!!

Libertee's Miscellaneous Musings II / Re: Things that make you happy
« on: June 05, 2010, 11:42:06 PM »
Finding out I have a new coffee machine at work :D

But no smudge and home cooked food.. this is going to take some getting used too...

aww. well i can pop his basket under the packing bench if you want and send in leftovers in a box to pop in the microwave.  there is actualy a whole kitchen area set up with coffee machine, microwave, fridge, kettle and crockery as well as usual tea/coffee etc.

dont forget the pub about 2 minutes up the!

having 48 hours away from the house/kids/work and then within an hour of being back it feels as if you have never been away.  24 hours later and it is all a distant memory..................

good luck on the job Dave

Libertee's Miscellaneous Musings II / Re: M.E. ....What it means
« on: May 21, 2010, 03:02:38 PM »
I am sorry to hear about your brother, it is a condition i would not wish on anyone and unless you experience first-hand it is really hard to fully grasp how debilitating it is and how it can vary literally minute to minute.

Since Salute i have been falling asleep between 8 and 8.30 most nights as well as napping the majority of days between 10am and 2.30pm but i just cant shake the exhaustion.  Stress with staffing and postal issues caused by (mainly) the volcano adds a new dimension to the exhaustion as somedays i literally have so much chaos to sort out that going to sleep is a luxury.

At least here on the FOD i know i can say "sorry guys i feel sh**e right now i need to sleep, sorry i havent done X, Y & Z today i will do it tomorrow" and i know most people will understand.

I have found over the years that the medical profession is getting more understanding gradually and my current GP is very good, she keeps on board of any latest developments and i quite happily play "guinea pig"!

Information / Re: Ask Sally
« on: May 06, 2010, 12:06:13 PM »
they were suggetions for Akula, but are just as good for anyone, thinking  birthdays
re the luxury thing Sally, if Kev looked after the littles, and allowed you to have a quiet night doing whatever without interuption, or worry, it would seem like luxurey, yes?

luxury would be a night off with my hubby when he isnt glued to the latest online shooter thing killing zombies with someone else looking after the kids!!

Information / Re: Ask Sally
« on: May 06, 2010, 12:05:19 PM »
What ever happened to those pots you made and were looking to get cast up.

still sitting on my desk waiting for me to fine sand them and seal them so i can send them to Ian to cast.

Information / Re: Ask Sally
« on: May 05, 2010, 05:41:05 PM »
your fav meal, and fave tipple, and a night of hedonistic luxury?
a vist to your fave museum, and a bit of spending money for anything that catches you eye,
got any albums that you fancy, or the boxed sets that are a bit more?

my fav meal is japanese.

fav tipple is vodka

hedonistic luxury?.....4 kids, u r having a laugh!

spending money......oooh tools.  always tools.   let me loose in a jewellers merchants

albums..........nothing springs to mind

or did you want Akula to answer that?

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